Our Holland Sylvania Store, The Sylvania Mower Center has grown to the point where we are just out of room. We had product stored in 3 different locations which created a logistic nightmare especially during our busy season. Our service department melted into our sales and parts department. People were working on top of each other. Our efficiency ratio was dropping, and taking an inventory was next to impossible.
TIME FOR A CHANGE
We have been looking for a solution for over a year, and now we are pleased to announce we have opened our second location, The Sylvania Mower Center, 5314 Dorr St, Toledo Ohio 43615.
So briefly, if you want to buy a Toro, Echo, Billy Goat product, visit the Sylvania Mower Center at 3331 N Holland Sylvania Rd.
If you need service or parts,please visit The Sylvania Mower Center at 5314 Dorr St, the second building in the back.
AS WE MOVE FORWARD
As of now, Dorr Steet location will function as strictly our service and parts department. It will cause an inconvenience from a logistics standpoint because all of our customer functions are not centralized. But the new facility will allow us to repair equipment faster so your turnaround time will be shorter. This is valuable when your grass is growing and your mower is broken. Nick is the service manager, and he is ready to address your needs for parts and service. Please feel free to drop off equipment you need serviced at either location. Upon completion, pick up will be strictly at the Toledo Mower center.
The Holland Sylvania Road Location will remain as our equipment sales center for now. All aspects of buying equipment will be handled by our staff at this location. Toro, Echo, Billy Goat products will be on display for your review. Accessory and finance options will be standard functions at this location. Delivery of you newly purchased equipment will be handled by Dorr Street location.
Contact information will be the same for both locations. The telephone number is (419) 517-8843. Email your questions and concerns to firstname.lastname@example.org.
In conclusion, this move allows us to service you, our customer better. As we grow into different communities, our process will allow us to be the premier sales and service organization for residents in Northwest Ohio and Southeast Michigan. It is our pleasure to serve you.